• Give us a call 7 days a week from 8am-9pm, 787-863-3483

  • Join Us on a Beach & Snorkel Cruise to the Cays of Fajardo, Puerto Rico For Reservations & Info, call 787-863-3483!

  • Frequently Asked Questions

    How do we find your location? 

    The entrance to Puerto Marina Del Rey is to your left if coming from San Juan. Once you enter you will register with a security guard and check in at our store – Suite 108.

    GPS:
    Lat: N18°.17157
    Long: W65° .38259                                                                                                       

    What is your Cancellation Policy?

    You have the right to cancel your reservations up to 5:00 pm the night before of the trip, if you cancel after that or do not show up for in the morning, then we will charge you full rate for the spaces you reserved. However, if you cancel by 5:00 pm the night before there is no penalty. To cancel do NOT send an email or leave a voicemail, a cancellation must be made directly with our reservation coordinator by telephone.

    Do you offer Transportation? 

    We also offer shuttle service from most hotels and guesthouses in metro San Juan to and from our launching dock at Puerto Marina Del Rey. Space is limited, so contact us to reserve your space.

    Do you have special rates for kids?

    Yes, on our Beach & Snorkel Tours we offer reduced rates for children (5 – 10 years)

    What equipment do you provide?

    We provide all of your snorkel gear and flotation devices for all sizes including foam noodles and waist belts. We have flotation or two that are suitable for everyone, even non-swimmers. Some of our guests like to use their own mask and snorkel, which is certainly fine and up to you.                                                                                               

    Will we see turtles?

    This is our most frequently asked question!  It is indeed a treat to go snorkeling with Sea turtles. It is unlawful to chase or harass them. Turtles will often swim towards snorkelers for a closer look. Please note that sightings cannot be guaranteed as they are wildlife.